Regional Water Supply Strategic Plan

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About the Regional Water Supply

At the Capital Regional District (CRD), we understand how important clean and safe drinking water is for our community. The Regional Water Supply Service proudly provides drinking water to Greater Victoria, serving approximately 430,000 residents across the region through municipal or CRD water distribution systems. By adhering to strict standards and best practices, we ensure that the water supplied from the source to your tap is safe and reliable. We value this important resource and are committed to protecting it for future generations.

About the Strategic Plan

The CRD is updating the Regional Water Supply Strategic Plan. This update will help us reaffirm our commitments to you and outline our priorities and initiatives for the next five to ten years. The strategic plan defines at a high-level how we will allocate our resources to manage, maintain and safeguard the water supply, transmission system and water supply catchment lands and identifies the work we will undertake to meet our commitments.

Our Mission Statement

Together we provide reliable, high-quality drinkable water to help ensure the health and sustainability of the growing communities we serve today and in the future.


Our Commitments

  1. Provide high quality, safe, drinkable water
  2. Provide an adequate, long-term supply of drinkable water
  3. Provide efficient, effective and innovative operations of water system infrastructure

Next Steps

The best decisions are made when many voices are heard. Check out our draft Strategic Plan and complete our feedback survey by March 31, 2025 at 11:55 PM. Responses will be considered by the CRD Regional Water Supply Commission as part of the final review process.

Have questions before taking the survey, join us on March 6 at 6 PM for a Virtual Information Session.

Zoom Link: https://us06web.zoom.us/j/83927536932

Stay Informed

Stay informed and connected with us as we move forward by following this project to stay up to date on future engagement opportunities related to the refreshed 2025 Regional Water Supply Strategic Plan. Together, we can ensure a sustainable and reliable water supply for our growing communities.


About the Regional Water Supply

At the Capital Regional District (CRD), we understand how important clean and safe drinking water is for our community. The Regional Water Supply Service proudly provides drinking water to Greater Victoria, serving approximately 430,000 residents across the region through municipal or CRD water distribution systems. By adhering to strict standards and best practices, we ensure that the water supplied from the source to your tap is safe and reliable. We value this important resource and are committed to protecting it for future generations.

About the Strategic Plan

The CRD is updating the Regional Water Supply Strategic Plan. This update will help us reaffirm our commitments to you and outline our priorities and initiatives for the next five to ten years. The strategic plan defines at a high-level how we will allocate our resources to manage, maintain and safeguard the water supply, transmission system and water supply catchment lands and identifies the work we will undertake to meet our commitments.

Our Mission Statement

Together we provide reliable, high-quality drinkable water to help ensure the health and sustainability of the growing communities we serve today and in the future.


Our Commitments

  1. Provide high quality, safe, drinkable water
  2. Provide an adequate, long-term supply of drinkable water
  3. Provide efficient, effective and innovative operations of water system infrastructure

Next Steps

The best decisions are made when many voices are heard. Check out our draft Strategic Plan and complete our feedback survey by March 31, 2025 at 11:55 PM. Responses will be considered by the CRD Regional Water Supply Commission as part of the final review process.

Have questions before taking the survey, join us on March 6 at 6 PM for a Virtual Information Session.

Zoom Link: https://us06web.zoom.us/j/83927536932

Stay Informed

Stay informed and connected with us as we move forward by following this project to stay up to date on future engagement opportunities related to the refreshed 2025 Regional Water Supply Strategic Plan. Together, we can ensure a sustainable and reliable water supply for our growing communities.


  • Regional Water Supply Strategic Plan Survey

    The Capital Regional District (CRD) is updating its strategic plan for the Regional Water Supply.

    To guide the development of the new plan, we would like to understand your interests and priorities related to your drinking water service. Your responses will be considered by the Commission as part of the final draft review process.

    We encourage you to read through the draft Strategic Plan, principles, commitments and actions before sharing your feedback. Feedback can be provided by taking this survey. The survey closes March 31, 2025.

    Privacy Information Statement:

    This survey is intended to be anonymous. Please do not provide your name, address or any other personal information that directly or indirectly identifies yourself and or others. No comments will be attributed to any individuals and no personal information will be used to make administrative decisions impacting specific individuals as a result of this survey.

    Any personal information is collected by the Capital Regional District (CRD) under Section 26 (e) of the Freedom of Information and Protection of Privacy Act and will be used to inform the Regional Water Supply Strategic Plan and for related program evaluation and planning purposes. Should you have questions about the collection of this information, please contact: Water Planning at waterplanning@crd.bc.ca. 

    Take Survey
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  • CLOSED: This survey has concluded.

    Integrated Water Services - Strategic Plan 2025

    We appreciate you taking the time to complete this survey. 

    Your feedback will help shape the engagement process which will commence this fall.     

    The survey will close on September 30 at 11:55 pm.

    Privacy Information:

    We do not require your personal information for the purposes of this survey. Your responses to the survey questions will not be attributed back to you individually; they will only be reported back collectively with the other responses received. When completing the survey questions, please do not provide your name or address, or any other personal information that could identify you or other individuals.

    For security purposes any personal information which identifies you or others will immediately be deleted, once your response is received and processed. No personal information will be used to make any administrative decisions that impact any individuals as a result of this survey. Any personal information is collected by the Capital Regional District (CRD) under Section 26 (c) and (e) of the Freedom of Information and Protection of Privacy Act and will be used to collect feedback on the proposed RWS strategic plan. Should you have questions about the collection of this information, please contact: waterplanning@crd.bc.ca.  

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Page last updated: 21 Feb 2025, 04:44 PM