Privacy Policy
What this policy covers
We, Capital Regional District (CRD), take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.
The CRD uses this website in accordance with Freedom of Information and Protection Privacy Act of British Columbia for the purpose of engaging with constituents and gathering feedback on policies, activities and decisions of the CRD. If you have any questions, please contact the Manager, Website & Public Engagement at 250.360.3225, Capital Regional District, 625 Fisgard Street, Victoria, BC V8W 1R7.
We may update this privacy policy from time to time and we encourage you to check our website regularly to ensure that you are aware of our most current version.
The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.(External link)
What information we collect
Profile Information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
Engagement Information
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
Usage Information
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:
- to access your personal data and to rectify any inaccuracies within that personal data;
- to request for the erasure of your personal data residing with us;
- to request your personal data in portable, machine-readable format; and
- to withdraw your consent to our processing of their personal data.
If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
Contact Us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact the Corporate Services department at 250.360.3000 and ask to speak to the Freedom of Information Officer, fax us at 250.360.3023, or use our email contact form.